Exact Organization Schemes

Exact, or objective, organization schemes sort content into discrete, mutually exclusive categories whose boundaries are generally well known and easy to apply. They include alphabetical, numerical, chronological, geographical, spatial, organizational, and media-based schemes. Their main limitation is that they require users to already know what they're looking for, they support known-item seeking well, but don't help someone who's browsing without a specific target in mind.

Alphabetical schemes don't scale well for long lists and work best as a secondary rather than primary scheme. Chronological schemes suit content where time is the organizing principle, but long lists should be broken into eras or periods rather than left as one continuous list. Organizational schemes mirror a company's internal structure, which works for intranets where users already know that structure, but confuses public-facing sites where customers don't.

Exact schemes are easy to build and easy to maintain, the trade-off is that they only work well for people who already know exactly what they're hunting for.

Exercise

The scenario: Four content collections. Match each to the exact scheme that best fits it.

1. A public database of product recalls, where customers look up a specific recall by the date it was issued.
2. A national chain's store locator, where customers find the nearest physical branch.
3. An encyclopedia of two hundred historical figures, where readers look up a specific person by name.
4. A large company's internal staff directory, organized to mirror the company's actual department and team structure, used only by employees who already know that structure.